Privacy Policy

Effective Date: 01/05/2025

Your privacy matters to us. This Privacy Policy explains how Morocco Line Tours (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or interact with our website: moroccolinetours.com.

By using our website, you agree to the terms outlined in this policy.

1. Introduction & Scope

This Privacy Policy applies to all visitors, users, and customers of moroccolinetours.com, and governs how we handle your personal data—whether you’re just browsing or booking a tour.

We’re committed to protecting your privacy and handling your information transparently and in accordance with applicable laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect personal information in two main ways:

a. Information You Provide Directly:

• Name

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

• Travel preferences or questions you submit through forms or emails

b. Information Collected Automatically:

• IP address

• Browser and device type

• Operating system

• Location data (if enabled)

• Pages viewed and time spent on the site

• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process bookings and payments

• Respond to inquiries and communicate with you

• Personalize your experience on our website

• Send newsletters or promotional emails (if you’ve opted in)

• Analyze website traffic and improve our services

• Comply with legal obligations or resolve disputes

We only collect and use your data where we have a legal basis to do so—such as your consent, a contractual necessity, or a legitimate interest.

4. Cookies & Tracking Technologies

Our site uses cookies and similar tools to enhance your experience.

Types of Cookies We Use:

• Necessary Cookies – essential for site functionality

• Performance Cookies – help us understand how visitors use the site

• Functionality Cookies – remember your preferences

• Advertising Cookies – show you relevant ads or offers

You can manage or disable cookies anytime via your browser settings. Some parts of the site may not work correctly without them.

5. Third-Party Sharing

We may share your information with trusted third parties, including:

• Booking platforms (for processing reservations)

• Analytics providers (e.g., Google Analytics)

• Advertising networks (to serve tailored content or ads)

• Payment processors (to complete secure transactions)

We only share data when necessary and ensure these partners are also committed to protecting your information.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Delete your information (the “right to be forgotten”)

• Restrict or object to certain processing activities

• Request data portability

• Opt out of marketing communications at any time

To exercise these rights, please contact us at: [email protected].

We respond to all legitimate requests within 30 days (sooner when possible).

7. Data Retention

We keep your information only as long as necessary:

• Booking and service data – for up to 7 years (for legal and accounting purposes)

• Newsletter sign-ups – until you unsubscribe

• Analytics and site usage data – usually up to 26 months

When data is no longer needed, we securely delete or anonymize it.

8. Security Measures

We take your privacy seriously and have implemented safeguards such as:

• HTTPS encryption on our website

• Secure access controls

• Firewalls and anti-malware protection

• Data minimization and internal access restrictions

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to protect your own data when online.

9. International Transfers

If you are located outside Morocco, please be aware that your data may be transferred to—and processed in—countries outside your own, including the United States or European Union. We use recognized safeguards such as Standard Contractual Clauses (SCCs) to protect your data in these cases.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 (or 16 in some jurisdictions). If we become aware that we’ve collected data from a minor without verified parental consent, we will promptly delete it.

If you believe a child has submitted data to us, please contact [email protected] right away.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we’ll post the updated policy here with a new Effective Date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

12. Contact Information

If you have any questions, concerns, or requests related to your privacy or this policy, feel free to contact us:

• Morocco Line Tours
• [email protected]
• Rue Riad Zitoun el Kdim, Marrakesh 40000

Thank you for trusting Morocco Line Tours with your travel plans and personal information. We’re committed to helping you explore Morocco while respecting your privacy every step of the way.